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Shipping Information
We are pleased to offer complimentary insured shipping on all jewellery orders.
Every piece is carefully crafted, inspected, and securely packaged before dispatch.
- Free insured shipping on all orders.
- Orders are processed within 2–5 business days.
- Made-to-order pieces may require additional production time.
- Delivery typically takes 3–7 business days after dispatch.
- All shipments include tracking information.
- A signature may be required upon delivery for high-value orders.
- We currently ship within the United States and selected international destinations.
- International customers are responsible for any applicable customs duties or taxes.
Once your order has been shipped, you will receive a confirmation email with tracking details. If you have any questions regarding your shipment, please contact our customer support team.
Returns & Exchanges
Your satisfaction is our priority. If you are not completely satisfied with your purchase, eligible items may be returned within 30 days of delivery.
- Returns must be requested within 30 days of delivery.
- Items must be unworn, unused, and in original condition.
- Original packaging and certificates must be included.
- Custom, engraved, personalized, and made-to-order pieces are non-returnable.
- Refunds are processed after inspection and approval.
- Shipping charges are non-refundable unless the item arrives damaged or incorrect.
To initiate a return or exchange, please contact our customer care team with your order number and reason for return.